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Frequently Asked Questions

Use the quick links below to see questions in a certain area. By clicking on the quick link buttons, questions under that section will be displayed and you can then jump straight to the answer. Alternatively scroll downwards to read all FAQ's

FAQ's about Primary Sign

question

How do I get the Primary Sign system?

answer

To use the primary sign system you firstly need to purchase a client account which you can do on the subscribe page - fill in your details on the apply form and we will contact you for further information.

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Emma
10 September 2012
question

How do I pay for the Primary Sign system?

answer

Payment is quick and easy. Simply visit our online shop, choose the product you want and select your preferred payment method. 

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Debra
10 September 2012
question

What does it cost for the Primary Sign System?

answer

Primary Sign can cost less than a penny a day. Annual subscriptions start from £36.50 and packages can be customised to suite your needs. This cost will cover enough students and staff for an average primary school. Visit our online shop to see what is available to you or contact us for more options. 

 

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Kelly
10 September 2012
question

Is there a discount for parents?

answer

Yes, we can offer a discounted rate for parents/single user accounts. Contact us for more information. 

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Kelly
18 February 2014
question

What qualifications can you get from completing the modules?

answer

There are no official qualifications connected to the course but each module includes printable certificates that teachers can give their pupils at their own discretion. So they may award them when they have completed all of the worksheets, show good signing skills, show improvement or anything else that the teacher feels warrants praise. 

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Kelly
11 February 2014
question

How long will the full package take to complete?

answer

The time to complete all 13 modules will depend upon several factors such as the size of the class, ability of the pupils and amount of time spent using the software will. If you used the software one to one with a child for an hour each day of the week it could take that child 1-2 weeks to complete. A class of 20 pupils using the software once or twice a week could take 1-2 months (these are only rough estimations based on feedback from current users). Once these modules have been completed the sign language learnt could be used alongside the regular curriculum. 

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Kelly
18 February 2014
question

I have purchased Primary Sign through an offer, how do I activate my account?

answer

If you have purchased Primary Sign through on offer through websites such as Groupon, you need to go to this page, fill in your details, including the code you will have received, and your log in information will be emailed to you soon after. Accounts are usually activated within 48 hours, if you still haven’t heard anything after that time please contact us or fill in your information once again.

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Kelly
6 January 2014

FAQ's about client administration

question

How do I personalise the system with our school logo?

answer

It will be done for you! We will obtain and upload your school's logo for you when your system is set up so it'll be personalised and ready for you when you come to use it. However, if you have a specific image or a logo different from the school logo you would like us to use just let us know and it will be done. 

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Chloe
9 September 2012

FAQ's about tutor administration

question

Where can I find resources?

answer

Resources can be accessed from the tutor's module main menus. There will be three buttons; one named 'Enter', which will take you to the interactive lessons and game and any button named either 'Teachers' or 'Worksheets' will take you to the resources. If you click on the name of a resource a new window will open containing it. Most of our resources are in PDF format which allows you to print them and view them easily using adobe PDF reader or Adobe Acrobat. 

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Debra
10 September 2012
question

Can my student's logins have a custom badge?

answer

You may have any badge you like. A cute and friendly image will be automatically uploaded for your student accounts but if you would like your own image to be used just let us know, email us the file and we can change it for you. 

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10 September 2012

FAQ's about student accounts

question

How do students access the Primary Sign modules?

answer

Students can access the learning modules in two ways:

  1. Students can access the modules via Tutor accounts if the tutor is delivering a lesson or 1 to 1 sessions.
     
  2. Students can also have individual accounts so they can access from their own computers or with the help of a parent of guardian - from home.

 

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Chloe
12 September 2012

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